It only took CIBC five days and one false conclusion to determine that an email from "email@example.com" and signed "C..I..B..C Online Services" was not real. See the incredible detective work below:
FW: C - I - B - C ALERT - Your E-Statement Balances firstname.lastname@example.org To: [Me] Friday, November 15, 2013 2:49 PM
Dear Sir or Madam,
Thank you for bringing this e-mail to my attention.
This is a legitimate e-mail from CIBC.
To view your recent eStatement, please follow the instructions below:
- Sign on to your Online Banking. - Select My Accounts. - Select View eStatements.
For more information, you may speak with our Online Banking department.
You may call CIBC Online Banking at 1-888-872-2422. If you don't have a Telephone Banking password, at the start of your call press 0 to be connected to a representative. Assistance is available 24 hours a day, 7 days a week. If you're calling from abroad, the number is 1-902-420-2422.
Thank you for visiting www.cibc.com.
Francis Internet Communications Specialist
================================= Note From CIBC e-mail Postmaster: For reasons of security and confidentiality, some information in your original communication may have been altered. This information is marked by X's or . ================================= This information is confidential and for the exclusive use of the person to whom it is addressed. If you are not the intended recipient, please advise us by e-mail and destroy or return to us any copies. CIBC accepts no liability for use by third parties or for errors or omissions.
From: [ME] Sent: 15 Nov 13 14:42:07 To: email@example.com Cc: Subject: FW: C - I - B - C ALERT - Your E-Statement Balances
_______________________________________ From: C I B C - Services [firstname.lastname@example.org] Sent: Friday, November 15, 2013 1:10 To: [ME] Subject: C - I - B - C ALERT - Your E-Statement Balances
DEAR VALUED CUSTOMER,
Your most recent monthly statement is ready and is available for download (see attachement). The statement includes all C I B C transactions and your starting and ending balances.
We email you to let you know your account statement is ready. You can view or print a copy of your statement from the same page. kindly download the attached file to view your most recent statement.
It's been a while. Things are going well here in Bermuda.
I just wanted to let you know about my new law firm, Bermuda Corporate & Trust Law Ltd. It is a law firm offering legal advie on corporate and company law as well as trust and real estate matters in Bermuda. If you are interested in checking it out, you can see more on our new website at http://www.corporatetrustlaw.bm