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CIBC fraud department sleuths and their amazing investigative abilities
It only took CIBC five days and one false conclusion to determine that an email from "cibcstatements@sarcoplex.com" and signed "C..I..B..C Online Services" was not real. See the incredible detective work below:



FW: C - I - B - C ALERT - Your E-Statement Balances
feedback@cibc.com
To: [Me]
Friday, November 15, 2013 2:49 PM

Dear Sir or Madam,

Thank you for bringing this e-mail to my attention.

This is a legitimate e-mail from CIBC.

To view your recent eStatement, please follow the instructions below:

- Sign on to your Online Banking.
- Select My Accounts.
- Select View eStatements.

For more information, you may speak with our Online Banking department.

You may call CIBC Online Banking at 1-888-872-2422. If you don't have a Telephone Banking password, at the start of your call press 0 to be connected to a representative. Assistance is available 24 hours a day, 7 days a week. If you're calling from abroad, the number is 1-902-420-2422.

Thank you for visiting www.cibc.com.


Sincerely,

Francis
Internet Communications Specialist

=================================
Note From CIBC e-mail Postmaster:
For reasons of security and confidentiality, some information in your original communication may have been altered. This information is marked by X's or .
=================================
This information is confidential and for the exclusive use of the person to whom it is addressed. If you are not the intended recipient, please advise us by e-mail and destroy or return to us any copies. CIBC accepts no liability for use by third parties or for errors or omissions.


-----Original Message-----


From: [ME]
Sent: 15 Nov 13 14:42:07
To: fraud@cibc.com
Cc:
Subject: FW: C - I - B - C ALERT - Your E-Statement Balances

_______________________________________
From: C I B C - Services [cibcstatements@sarcoplex.com]
Sent: Friday, November 15, 2013 1:10
To: [ME]
Subject: C - I - B - C ALERT - Your E-Statement Balances

DEAR VALUED CUSTOMER,

Your most recent monthly statement is ready and is available for download (see attachement). The statement includes all C I B C transactions and your starting and ending balances.

We email you to let you know your account statement is ready. You can view or print a copy of your statement from the same page. kindly download the attached file to view your most recent statement.


C..I..B..C Online Services
Customer Relations Services

As this e-mail is an automated message, do not reply to this email.
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